Spam rule is not working in O365 - Microsoft Community

in orgaisation migrating o365. users have been migrated o365 started reporting getting spam mails in there inbox instead of junk foder.

so created spam rue in o365   if message header include “x-spam-flag”  and header include “yes” set spam confiendence level (scl) to 6.

but still usres getting email in there inbox instead of junk folder after 1 week of creating rule.

is there other way out or ay other modification can fix ?

hi gau_428,

 

from experience, in exchange online, if email’s scl rating 6, marked spam default: https://technet.microsoft.com/en-us/library/jj200686(v=exchg.150).aspx .

so suggest first check if scl level of these emails set 6. check if set spam emails move messages junk email folder under eac. detailed information, please refer use exchange admin center (eac) configure spam filter policies part of article: https://technet.microsoft.com/en-us/library/jj200684(v=exchg.150).aspx . note: should use admin account log eac.

thanks,

amanda

Office / Office 365 for admins / Exchange Online / Office 365 for business