i have had laptop 2 years , yesterday, started getting message upon opening office program. located , re-entered 25 digit product key. office 2010 seemed reinstall , got message saying has been   installed. rebooted computer , opened word. same error message appeared.  
    please help.
                       
              assuming had office 2010 on computer?  check see version of office have on computer>control panel>programs , features>see if have more 1 version of office on computer.  can uninstall office   not want clicking on highlight , @ top of page click on uninstall.          
                Office                /                        Install, upgrade and activate                    /                        Windows other                    /                        Office 2010                
 
  
 
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