Verification of account - Microsoft Community

i'm not receiving code phone number verify account. email on record no longer valid nor accessible me.

why not receiving either call nor text code?

hi elmarie,

you need make sure have stable signal on phone receive verification code no delays. in meantime, may change contact information visiting microsoft account site. allow provide option wherein able verification code.

let know if need further assistance.

Office / Install, upgrade and activate / Windows 10 / Office 365 Home