Excel for Mac - ribbon does not appear randomly - Microsoft Community

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hello,

i've been having problem open excel document, ribbon won't appear.  when happens, excel not respond file/close command - have quick excel not ideal.  use downloaded desktop version (not excel online).

can tell me why happening , how fix it?

hi ms_2015,

thanks sharing experience us.

does issue happen specific excel workbook? if yes, please create new workbook, copy content original workbook , paste in new one. open new workbook , check result.

in addition, can try start mac in safe mode, check if issue persists.

for reference: use safe mode isolate issues mac

disclaimer: microsoft provides no assurances and/or warranties, implied or otherwise, , not responsible information receive third-party linked sites or support related technology.

if issue persists, please provide following information troubleshooting:

1.does issue happen specific workbook or workbooks?

2.detailed office version. can check via excel>about excel.

3.mac version.(apple icon>about mac)

regards,

tina



Office / Excel / Mac / Office 365 for business



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