Dynamic 365 email notification - Microsoft Community

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hi,

am new crm environment, trying out email notification workflow when case submitted via dynamic 365 portal. 

when case submitted no owner assigned , default system becomes owner of case created, now, want send email notification user of portal , others (via shared email group) notifying about new case. 

how do this? basically use outlook out internal mail communication. hence tried setup pop3/smtp server in dynamic 365. getting error saying server location not supported. tried setting pop/smtp with personal gmail and worked charm. can please let me know how configure outlook email purpose. 

thanks, greatly appreciate your response 

sakthivel

hi sakthivel,

regarding dynamic 365 have dedicated support team therefore, i’d involve our dynamic community support team in finding solution you. please post question in appropriate forum , our experts’ focus on issue resolved more efficiently. 

time , understanding highly appreciated.

best regards,
shyamal


Office / Install, upgrade and activate / Windows 10 / Office 365 for business



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