My dropbox isnt working properly when i use internet explorer. Only - Microsoft Community

iv'e been using dropbox upload pictures online program work of sudden wont work properly. when click on dropbox link open sub-folders 1 of 4 show (note 1 show frequent 1 use) , click on folder same process happens, sub-folder ive been using shows up. , when final folder has pictures need in it, empty. example:

(what should show up)

dropbox

   -protocol doc.

   -shared company folder

          -company docs

          -company contracts

          -customers   **most used

                -#1

                -#2

                -#3   **most used

                  

(what shows up)

dropbox

     -company folder

           -customers

                  -#3

so reset internet explorer, , worked correctly 5 minutes until went not showing images in folders.

this when i'm trying upload pictures on internet explorer. in dropbox folders not correctly linking or something?

hi jordann,

compatibility issues between internet explorer , site using 1 of possible reasons why folders , sub-folders not appear when trying upload image online. adding site compatibility view list resolve issue. add site compatibility view list, kindly follow steps below:

• open internet explorer, select tools button, , select compatibility view settings.
• under add this website, enter url of site want add list, , select add.

if issue persists, kindly try use microsoft edge. if same thing happens upon using edge, recommend contact developer of website further assistance.

should need further assistance, don't hesitate us.

Internet Explorer / Internet Explorer 11 / Windows 10