Orders from Microsoft store - Microsoft Community

ok i’ve ordered 2 products on microsoft store, surface keyboard , surface pen. bought these 2 product @ same time on microsoft store. few days later got surface keyboard, where’s surface pen?? 2 product ordered had same order number got keyboad. mean the second product come @ later date, think bit late cause i’ve been waiting on 3 weeks!! know why happending? because first time buying product on microsoft store.

hi,

your question outside scope of community.

we don't work microsoft.

we volunteers here.

due privacy restrictions have no access private details able assist here.

i suggest contact microsoft store:

contact microsoft store support

____________________________________

microsoft store help

check or track microsoft store order

cancel order microsoft store

troubleshoot problems payment options

_____________________________________

answer desk

microsoft store answer desk - way want it

microsoft account:

https://www.microsoftstore.com/store/mseea/en_us/displayhelpaccountpage/

microsoft support:

https://support.microsoft.com/en-au/contactus/ - microsoft store sales & support

billing help:

https://commerce.microsoft.com/paymenthub/help

accounts & billing - chat , phone support

https://support.microsoft.com/en-us/contact/menu/billing/

"microsoft office locations around world"

https://www.microsoft.com/en-us/worldwide.aspx

"global customer service phone numbers"

https://support.microsoft.com/en-au/help/13948/global-customer-service-phone-numbers

cheers.

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