I got muted and could still hear the others in the Skype for Business - Microsoft Community

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i got muted , still hear others in skype business meeting.

please help, how troubleshoot on this

user using windows 7

and headset - headset microphone (jabra pro 9470)

device driver version - 

microsoft: 6.1.7601.18208

hi divya,

 

may ask how did user mute others in skype meeting? blue mute button @ bottom of screen supposed mute user design. , if user doesn’t want hear others’ audio in meeting, depends on permission @ meeting.

 

if user meeting organizer, or can mute @ meeting. click participant on upper left corner of screen, right click person want mute, click mute. or can choose participant action>mute audience @ bottom of drop down list bulk mute others.

 

if user 1 of presenter, or can still mute others right click name.

 

but if user attendee of meeting, or doesn’t have permission mute others.

 

regards,

leo



Office / Office 365 for admins / Skype for business Online / Office 365 for business



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