Office Error Code 30100-## and up - Part 4 of 3 - Microsoft Community

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technical level : intermediate

summary

part of design of “new , improved” <heavy sarcasm> office 365/2013 more “user friendly”.  i understand effort sense since users not technically inclined (no surprise) don’t want deal technical issues (i not totally in support of way ms did it).  ms took few approaches “user friendliness”:

1 - “click-to-run” (ctr) “virtual computer” installation

2 - new code 0-# , code 300##-## / "something went wrong ..." error messages

3 - eliminating access local install version office 2013

unfortunately, ms did not bother make available documentation many of these new error codes.  so, @ least, can collect answers forum identifying things have worked others. of fixes “voodoo”, not fix, coincidentally trigger real fix in background.

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office 365/2013/2016 code 0-# 999-# - part 1 of 3

http://answers.microsoft.com/en-us/office/wiki/office_365hp-office_install/office-36520132016-code-0-to-32-part-1-of-3/3e90f480-1b9d-4ead-91c7-f2284c5d2ed3

 .

office 365/2013/2016 code 1000-# 29999-# part 2 of 3

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error code 30000-0 30099-#  - part 3 of 4

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office error code 30100-# , - part 4 of 3

http://answers.microsoft.com/en-us/office/wiki/officeversion_other-office_install/office-error-code-30100-and-up-part-4-of-3/7c55cb77-ba55-4b4d-9b59-a4af1771c1fb?tm=1455410776982


details
system error codes - 10,000 error codes 0 thru 15,999

https://msdn.microsoft.com/en-us/library/windows/desktop/ms681381%28v=vs.85%29.aspxthis ms page has links simple text translations of these windows error codes, no specific help. useless, may understand error.

<snip>

note  

the information on page intended used programmers software write can better deal errors. if end-user experiencing difficulty application installing or running, contact customer support software displaying error message. obtain support microsoft product, go http://support.microsoft.com.

the system error codes broad. each 1 can occur in 1 of many hundreds of locations in system. consequently descriptions of these codes cannot specific. use of these codes requires amount of investigation , analysis. need note both programmatic , run-time context in these errors occur. because these codes defined in winerror.h use, codes returned non-system software. code returned function deep in stack , far removed code handling error.

</snip>

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try ms  windows update troubleshooter (win xp-win 8): https://support.microsoft.com/en-us/kb/2714434

if there no specific suggestions error code, try "update trouble shooter".  here partial list of error codes deals with:

80004015 80070002 80070003  
80070005 8007000d 80070057 80070246
80070424 80070490 80070514 80070570
800705b9 80072efd 800736cc 8007370a
8007370b 8007370d 80073712 8007371b
80080005 80092003 800a0046 800a01ad
800b0100 800b0101 800f081f 80200010
80200013 80245003 80246008 80248011
8ddd0018 8e5e0147 8e5e03fa  
rc_appdata rc_genwuerror rc_msiappdata  

note: although not explicitly so, should work win 10 also.

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troubleshoot installing office 365, office 2016, , office 2013

https://support.office.com/en-us/article/troubleshoot-installing-office-365-office-2016-and-office-2013-35ff2def-e0b2-4dac-9784-4cf212c1f6c2?ui=en-us&rs=en-us&ad=us#bkmk_activatenewpc

ms created page large collection trouble shooting tips. page worth time check out.

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the page split 3 tabs: office home, office business , office 365 admin. each tab contains fixes specific type of installation.

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finally! official documentation

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finally (at end of april 2017) have seen links “official” ms documentation of new error codes, there more have not yet seen.

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when error, need full , exact error message text , error code (if there one) diagnostic clues

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first rule of asking questions, have provide enough information doing can try recreate problem. if there error code generated, need see too.
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describe exact steps take create error (so can try recreate it) , resulting error. in theory obvious, apparently didn’t give enough information provide answer ... <sigh>
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search various sources error message give find possible solutions. need texact error message text, can’t find paraphrased error messages.

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trick capture text of error messages

http://ask-leo.com/can_i_avoid_retyping_error_messages_when_i_need_to_report_them.html
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link describes shortcut capture full , exact error message text in message box. of win 2000, <ctl><c> captures error text most(some?) dialog boxes. report here pasting text reply, or typing full message if can’t copy it.
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how take screenshots snipping tool in win7 / 8 / 8.1

http://www.7tutorials.com/how-use-snipping-tool

by ciprian adrian rusen on 11/12/2013
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windows 7 / 8 / 8.1 offer easy use tool taking more complex screenshots, named snipping tool. … how take screenshots it, how save, edit or email screenshot, how use available markup tools , how change settings of snipping tool.
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posting images / screen captures answers: see wiki
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http://answers.microsoft.com/en-us/feedback/wiki/feedback_other-na/how-to-embed-images-on-microsoft-community/f74dac61-38d6-492e-8e71-286ab2645b2a

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max image width 625px
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the wiki written wiki authors, applies replies on forum
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http://answers.microsoft.com/en-us/feedback/forum/feedback_other-na/how-to-embed-images-on-microsoft-community/a7ccddd9-ffff-4114-a0ad-c004e4a72a8a
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the site owners have listened , made process of posting images easier (but not easiest, yet).  the link above details process. 
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the replies html files, cannot paste images directly them word doc(x) file. instead have provide, in 1 form or another, html link picture file available on internet.
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in short form, image must in png, jpg, gif, , bmp format.  use “add image” button on same line “bold”, “italic”, “underline” feature buttons.
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so, first have save screen captures file on hd or internet, ie skydrive, before can insert them in discussion using “add image” button.
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note: i screen captures of of error messages don't have 365 fortunately don't experience joy of these errors.
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note: 1 "fix" can apply of these problems. 
if using browser other ms internet explorer, try repeating process (ie windows update or office install) using ie.  couple of people have noticed alone enough fix problems.
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ms general troubleshooting page office 2013/365
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http://support.microsoft.com/kb/2822317 
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this page starts recommendation uninstall using "fix it" tool , re-install copy of office.  if doesn't work, includes instructions several specific conditions:
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  • temporarily disable antivirus , firewall
  • try updating your router firmware
  • use disk cleanup delete temporary files , temporary internet files
  • reset internet explorer settings
  • stop print spooler
  • remove older versions of office (personally <rohn007> don't agree 1 ... )
  • start internet explorer without add-ons
  • run system file checker: sfc /scannow
  • turn off hardware acceleration
  • reset task scheduler
  • try hardwired connection
  • create new windows admin profile (windows 7 only)

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if above techniques don't work, try booting windows safe mode (where "startup" programs , 3rd party windows services are not started) , doing install.
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http://support.microsoft.com/    start windows vista - win 8.1 in safe mode
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note: after install complete, make sure restart windows in normal mode

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“network connection” / "network related" fixes collected in 1 place

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http://answers.microsoft.com/en-us/office/wiki/office_365hp-office_install/office-365-install-network-related-problems-and/4d7f4eb0-5e91-4563-ace2-825ee64e0b9a?tm=1443211564751

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general instructions "something went wrong" message when using or installing office 2013/365
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    • if not first time installing 365 product on same computer, may go office myaccount , deactivate installed computer through http://office.microsoft.com/myaccount
    • click install office , allow setup file downloaded
    • execute office setup file , don't interrupt installation, not disconnect internet or else you'll starting step 1
    • depending on how fast internet connection is, office 2013 should installing in no time

    </snip>
    .
    <snip>
    usually problem occurs when officeclicktorun.exe "jammed" or system has "click run" installed. means a
    corrupted installation. solution works 90% of time.

  • .
    step 1.

    • open task manager launch run holding windows key keyboard , press r.
    • on run textbox, type in "taskmgr". without quotes.
    • go process tab (windows 7, vista , 8) , details tab (windows 8, 8.1)
    • click button "show processes users" if can't find officeclicktorun.exe or integratedoffice.exe
    • find , click officeclicktorun.exe , hit button end process, make sure disappears on list before proceed, press end process several times make sure disappears.
    • do same integratedoffice.exe

  • .

  • step 2.

    • navigate registry editor, open registry editor, hold windows key keyboard , press r, on run textbox, type in "regedit". without quotes.
    • delete 15.0 (folder icon) key "hkey_current_user\software\

  • .
    step 3

    • go http://support.microsoft.com/, download fixit tool , run it.
    • execute fixit tool , allow continue , wait result, successful result should tell "office click run has been installed
    • fixed (green check)"
    • close fixit tool

  • .
    step 4

    • re-install

  • code 30102-4

    .

    .

  • code 30102-11

  • something went wrong. sorry ran problem.
    go online additional help.
    error code 30102-11.”

    repair , or re-install

  • .

  • <snip>delete windows temp folder, worked me </snip>

  • .

    code 30102-13

  • install office error


  • try booting computer several times in row, try install again.
    ************

  • run ‘online repair’ of office mentioned in link below:

    http://support.microsoft.com/kb/2827031/en-us

    if error during repair, , running office 365, kill "office clic run" process, , try repair again ...

    try killing office processes find before repairing.

    if repair not follow steps provided under section ‘is problem solved?’ in above link.

    if not help, follow general troubleshooting steps link below:
    http://support.microsoft.com/kb/2822317

    finally, try uninstall , re-instal


  • code 30125-4

  • office 365 install “something went wrong”

  • .
    http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/error-message-something-went-wrong-sorry-we-ran/4e761941-34a3-4088-9634-ec1078ae91b6

    http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/error-30125-4/91e46850-7151-4072-86de-908b661e16f7?page=1

    1 person turning off firewall worked

  • ************

    i had same issue , appeared proxy setup: proxy specification internet options not enough. please, try cmd:

       netsh winhttp set proxy <address of proxy server>


  • code 30125-27 (404)

    office 365 update “something went wrong”

    we've tried following without result:

    in office application (i.e. word: file / account > office updates > update now

    then above message.

    new error - no further info. try generic "“network connection” / "network related" fixes collected in 1 place" link @ top of article.

  • i googled , found other potential fixes i'm not allowed link ... addresses couple of network issues. 

  • .

  • code 30143-37

  • system reboot necessary


  • .

    1. <snip>

      delete or rename \program files\microsoft office 15 folder

    2. restart computer

    3. try install again

      </snip>

      .

  • ************

  • .

  • <snip>

  • it has helped delete languages packs (program files). have not delete old office but also language packs before installing new office product.

  • </snip>

  • .

  • code 30145-4

  • “something went wrong.
    sorry, ran problem.
    go online additional help.”

  • or (?)
    problem occurred during installation
    something went wrong
    go online resolve problem

  • http://office.microsoft.com/en-us/support/error-code-30145-4-when-installing-office-ha104250420.aspx?ctt=5&origin=ha102822111

    the “official” fixes are:

    ·     run online repair of office

    ·     run office 2013 uninstall fix it

    ***********
    http://support.microsoft.com/kb/2827031

    .

  • code 30145-13

    another "new" code, no information @ it.

  • .

    code 30145-16

  • while attempting download office home & student 2013

  • network error

  • .

    this error code 30145-16 might occur when there dns networking issue in computer.

    solution for error code 30145-16: need change network settings , try download office 2013 home & student edition. if error code 30145-16 occurs after program installed on computer, please follow below steps:-

    the basic troubleshooting error code 30145-16 is repair office program, if fails need uninstall , re-install program.

    .

    code 30145-27

    something went wrong
    we're sorry, ran problem while looking updates.  please check network connection , try again.

  • go online additional help.
    .

  • see: http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/error-30145-27-error-during-the-installation/9e2653f4-fe20-470f-a48a-555092107db8
  • .

  • 30143-37

    system reboot necessary

  • .
  • delete or rename \program files\microsoft office 15 folder try again..
  • .

  • code 30169-22

  • “something went wrong.
    sorry, ran problem.
    go online additional help.”

    ************
    .

    http://office.microsoft.com/en-us/support/error-code-30169-22-when-installing-office-ha104250230.aspx?ctt=5&origin=ha102822111

    the “official” fixes are:

    ·     use taskmanager stop officeclicktorun.exe

    ·     uninstall , re-install

     .

    ************
    .

    this caused if office installation process running in background, , start installation.

    • first try restarting (aka “booting”) computer normally, ie: click close close error message.

    • right-click on windows icon , click shut down or sign out

      click restart

    if doesn’t work, refer article, “"office can't right because product busy task" error when installing office 2013 or office 365” : http://support.microsoft.com/kb/2809219/en-us

    if issue persists after restarting computer, use troubleshooting steps in article “why can’t start office 2013 application?” : http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-ha104011864.aspx

    ***********

    uninstall , re-isntall has worked people.

    first try “normal” uninstall control panel, followed re-install.
    .
    if doesn’t fix problem, use method 1 or method 3 kb 2739501 more thorough uninstall

    .

    http://support.microsoft.com/kb/2739501 (manual steps uninstalling office 2013 or office 365)

    .

    code 30174-4

  • something went wrong.
    sorry, ran problem.
    go online additional help.

    well, classically useless error message.  it not describe cause or provide specific trouble shooting link.  going online pretty useless since ms has not yet bothered publishing documentation error code!

    .

    ************

  • .

  • troubleshoot office office 365 installation , activation issues

  • this article discusses how troubleshoot following issues in microsoft office office 365:

    • activation fails , receive 1 following error messages:
      "we unable connect right now. please check network , try again later."
      "sorry, can’t connect account. please try again later."
    • the installation fails , receive following error message:
      "something went wrong error code: 30174-4"
    read link trouble shooting process.

    .

  • ************

  • .

    http://office.microsoft.com/en-us/support/error-code-30174-4-when-installing-office-ha104250348.aspx?ctt=5&origin=ha102822111

    the “official” fixes are:

    ·     showtemporarily turn off antivirus

    ·     showtemporarily turn off firewall

    ·     showtemporarily turn off proxy settings

    ************

    <snip>

    it antivirus, malware software, or firewall interfering. need temporarily disable them, , try installing again. follow these steps:


    < snip>

    if receive error:

    it antivirus, malware software, or firewall interfering. need temporarily disable them, , try installing again. follow these steps:

    for windows 8 or 8.1

    1. right-click on windows      icon.
    2. click on control panel.
    3. click system , security.
    4. under action center, click review computer’s status , resolve issues.
    5. click arrow button next security.
    6. if windows can detect antivirus software, it’s listed under virus protection. check information came antivirus software instructions on disabling it.

    for windows 7

    1. open action center clicking start button.
    2. click control panel.
    3. under system , security, click review computer’s status.
    4. click arrow button next security.
    5. if windows can detect antivirus software, it’s listed under virus protection. check information came antivirus software instructions on disabling it.

    for business versions of office 2013:

  • please check proxy , firewall settings.

    </snip>


  • ***********
    < snip>

    i ran same problem , in our case problem related
    proxy. put pc "guest" network no proxy , worked.

    hope helps.
    jennsen

    </snip>

    ***********

    try using general trouble shooting page “something went wrong” messages: http://support.microsoft.com/kb/2827031

    ************

    <snip>

  • this worked me. used microsoft fix-it program , cleaned out old ms office files preventing me reinstalling. 

  • </snip>

    ************

    if not work, try general trouble shooting tip office 2013 installation problems: http://support.microsoft.com/kb/2822317

    ************

    <snip>

    i have worked microsoft support on error before. in case, problem university's network architecture uses hidden proxy server scrub/filter connection. both times microsoft unable fix problem directly. had work around where, in last-ditch cases, manually install office without click-to-run.

    anyway, yes, network architecture problem. trying install different location might help.


    < /snip>

    ************

    <snip>

    i think problem may have been similar yours, chris... installing office @ work, i'm on domain for... quite possible ip being rerouted via several external ports network, or that, because got home, re-ran fixit, , tried reinstalling (access, @ least), appears working. fingers crossed work on office 2013 well, or else i'm still in trouble...

    </snip>

    ************

    <snip>

    i ran same problem , in our case problem related
    proxy. put pc "guest" network no proxy , worked.

    hope helps.
    jennsen

    </snip>

    ************

    <snip>

    same problem, error code 30174-4.

    had office 365 running fine week or so. today did reset of windows 8 , office refuses install when download install file main webpage. have absolutely nothing else installed on laptop has been reset, no idea causing problem.
    .
    < /snip>
    .
    ************
    .

    <snip>
    .

    i having same problem, error code 30174-4 on running click run installation. 

  • upon further investigation, found had 2 simultaneous network connections routed internet. 1 wifi connection linked particular subnet, , other wired ethernet connection linked different subnet. both connections capable of reaching internet, although both have had different public facing ip addresses.

  • my best guess streaming requires consistent connection 1 ip address, client load balancing or shifting connection between 2 routes.

  • when disconnected wired connection, , kept wifi connection - problem resolved.

    for people experiencing same issue - check see if have wireless , wired connection, or active vpn or similar.
    .
    < /snip>
    .
    ************
    < snip>

    i got mine work switching wifi instead of lan.  way proxy set up.

    </snip>

  • .

  • ************

    .

  • it seems working! did differently?

  • .

    i think turned off couple of processes (which have resulted
    in turning off of services) particularly perhaps first of these
    .

  • 1) start menu x
    every time microsoft forces me upgrade windows (resulting in earning curve,
    , third party software obsolescence - gosh hate microsoft) best
    make latest carp windows 2000 / xp, start button, no annoying
    tiles or semi-hidden program files. start menu x makes windows 7 windows xp.
    may sniffing windows in way installer did not like.
    .

  • 2) google desktop
    gosh love google desktop , install whenever can though discontinued.
    windows meant include sort of fast-search indexing system never came

    close speed , ease of use of google desktop. google desktop likewise sniffs what going on in system build search index. maybe installer
    did not that.
  • .
    3) clipex
    clipboard enhancement remembers past few clipboard contents. likewise
    sniffs can't imaging cause of problems.
  • .
    4) adobe auto update. likewise.

    did differently.

  • .

    ************

  • .

  • my solution drastic effective - ended installing new 3.5inch internal drive, formatting installing windows 7 ultimate. @ point office 2013 download installed perfectly! seem case must rid of traces of old office software before attempting install office 2013.

    can please please tell me how resolve this, have tried many different solutions , none of have worked except formatting me computer factory settings works little while dies again!

     .

    ************

    .

  • code 30174-4 (1392)

  • “something went wrong.

  • sorry, ran problem. go

  • online additional help.”
    .

  • causes office install error code 30174-4 (1392)

    1. your security software or your firewall might blocking office installation.

    2. proxy settings enabled on computer.

    3. pre-existing version of office suite.

    4. incomplete\partial\failed repair\installation\change\removal of office suite.

    .

    fixing 30174-4 (1392) office error code

    turn off security software , firewall:

    • first, temporarily turn off antivirus and firewall security.

    • then, install office 2013 or office 365 suite.

      .

  • .

    this involves renaming 5 registry keys:

    hklm\software\microsoft\windows\currentversion\explorer\folderdescriptions\{a990ae9f-a03b-4e80-94bc-9912d7504104}\

    .

    .

    a couple of people reported problem resolved renaming these registry keys:

    hklm\software\microsoft\windows\currentversion\explorer\folderdescriptions\{2112ab0a-c86a-4ffe-a368-0de96e47012e}\

    hklm\software\microsoft\windows\currentversion\explorer\folderdescriptions\{491e922f-5643-4af4-a7eb-4e7a138d8174}\

    hklm\software\microsoft\windows\currentversion\explorer\folderdescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}\

    hklm\software\microsoft\windows\currentversion\explorer\folderdescriptions\{a302545d-deff-464b-abe8-61c8648d939b}\

    .

  • code 30175-4

  • step 1:  restart computer in clean boot disable computer firewall. try install office 2013 suite.

    step 2: ensure there no proxy server enabled in system. change network connection changing wired wireless internet connection  and verify status.

    step 3.  reinstall ms office 2013 (in clean boot)

  • http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/30175-4-when-installing/034bf3b0-8286-4241-9608-f8c39deb6527

    thanks. have talked microsoft support on several hours today , took long time fix it.

    finally, in-place upgrade of windows 7 took several hours solved problem.

    (rohn007: unfortunately don’t know “upgrade” … , maybe “repair” ...

    .

  •  ************

    .

    this error can occur when there dns issue on computer network settings.

    .

  •  ************

  • code 30175-4 (19)

  • .

  • new code, no specific documentation. try fixes 30175-4 without suffix.

    .

  • code 30175-11

  • .
    "new" code. no info yet

  • .

  •  code 30175-13 error code when starting office 365.

    no official fixes problem.

    uninstall using fix in tip http://support.microsoft.com/kb/2739501 , re-intsall has worked 1 person.

  • .

  • code 30175-4 (19)

  • .

  • code 30179-25

  • couldn't stream office

  • sorry ran problem streaming office. please try again later.

  • go online additional help

  • error code: 30179-25

  • 2 people replied had free hard drive space on small devices. 1 person reported problem when had 1.5 gb free. other reported problem fixed after had freed approx 5gb.

  • that makes sense couple of reasons.

  • one last time checked, installation file 1.5 2 gb, depending on specific office bundle downloading.

  • windows update changing downloading many relatively small specific update files, fewer, larger system updates.  update process tends use more temp hd space in past.

  • another "traditionally" windows got "flaky" when thought did not have "enough" free space on hd.  in past (when hd's smaller today) there seemed hard coded limit in windows requiring 10% freespace, don't know if still applies (i think has been removed).  not long ago lead error messages when there multiple gb of free space.  depending on browser using, can have built in limits on space used. example, ie 11 still has option limit space used in tools menu > internet options command > browser history settings... button > temporary internet files tab > disk space use. there radio button adjust value.  if saving location, run limit.  if save other location, ie "downloads" folder, setting should not issue.

  • if have it, can use tool (free) "ccleaner" free space. have been using years no problem, others have reported issues.

  • otherwise can use tool ships windows, "disk cleanup". here couple of articles on how use it:

  • .

  • code 30180-4

  • we're sorry, couldn't install office. please make sure you're connected internet, retry installation.

  • "new" 2016 code.

  • person reporting error said error happening during wireless install. able install on same wireless connection week ago.

  • .

    code 30180-26

    something went wrong.

  • we unable download office. please check internet connection , try again.

  • new code, no specific solution. 
  • general info provided:

  • 1.confirm whether update outlook clicking file>office account>update options>update now. - yes.

    2.change network environment see outcome. - tried @ home , work , got same error.

    3.confirm whether office installed office 365 portal at http://portal.office.com/ols/mysoftware.aspx. - i did install office 365 portal.

    4.share outlook version , windows os version. check version: open outlook>file>office account>check version number under office updates.

  • .

  • ***********

  • .

    i able fix 30180-26 error when disabled routers sitecom cloud security.  .

  • .

  • ***********

  • .

  • code 30182-1022

  • "we're sorry, couldn't install office. please make sure you're connected internet, retry installation." 

  • .

  • new code, no info yet

  • .

  • code 30183-4

  • .

  • new code no info yet

  • .

  • code 30183-28

    couldn't stream office 2016 30183-28 (404)

    .

  • this occurs after creating microsoft account , attempting activate office within 1 of applications, word.

    .

    instead of activating inside of word, log onto https://stores.office.com/myaccount/home.aspx , click install.

  • .

  • code 30183-39 (couldn’t stream office).

    http://answers.microsoft.com/en-us/office/forum/office_2016-officeapps/how-do-i-upgrade-to-office-2016-if-i-have-an/bec50619-2dee-4330-a4b6-5f884a547f7f

    new code no info

     .

    code 30183-1011

    new code during office 2016 install

    .

  • code 300184-4

  • we're sorry unable start program.

  • please ensure not disabled system.

  • go online additional help

  • trying re-install if  'something went wrong - error code 183-4' message.

  • re-installing because first install never finished downloading updates past 9% , wouldn't recognize of office document file types open office (.doc .xls etc.)

  • .

  • code 30188-39

  • .

  • "new code", no official ms documentation

  • i have seen 2 suggestions run system file checker (no confirmation helps)

    • search command prompt
    • right click , start using "run admin"
    • in command prompt type
      sfc /scannow
      , press <enter> run command fix errors finds
    • restart computer
    • try install again

  • .

    code 30203-11

  • click run issue (?)

    .

    usually problem occurs when officeclicktorun.exe “jammed” or system has “click run” installed. means a corrupted installation.

    the basic troubleshooting error code 30203-11 is repair office program, if fails need uninstall , re-install program.

    .

  • code 004c032, 0xc004c033, 0xc004fc07, 0xc004f021

    http://support.microsoft.com/kb/982754

    code 004c4a2

  • blocked product keys

    run wga , error code

    microsoft genuine advantage diagnostic tool:
    http://www.microsoft.com/genuine/selfhelp/servicerequest.aspx
    tool download: http://go.microsoft.com/fwlink/?linkid=56062
    post results here.

    blocked keys (error 0xc004c4a2):
    http://social.microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
    ”to check pid press win key , pause @ same time, or open system properties through control panel, scroll

    down activation section , @ pid 12345-067-1234567-54321, portion are

    interested in 3 digit section, if matches or within 1 or 2 digits of examples below probably

    have msdn key.” note: “065, 066, 067 ultimate, 220 area pro , 230, 231 area premium, there probably

    others should close posted” (download microsoft genuine advantage diagnostic tool listed above).

    code 701098 701099

  • when try activate office programs on internet, receive error message

    http://support.microsoft.com/kb/822519

     .

    code 8004036e

  • .

  • code 80041015 when try start office program:


  • sorry, ran problem while trying install product key.
    if keeps happening, should try repairing office product.
    system error: 0x80041015

  • http://support.microsoft.com/kb/2968890/en-gb

    this problem can occur when following conditions true:

    • office installed before may public update (kb 2964042, may 13, 2014) installed.
    • an office product activated before may public update installed.
    • there attempt add office product (such microsoft visio, onedrive business, or office 365) or reinstall office product on same computer after may public update installed.

    ***** solution ****

    none of buttons helpful.  had option of submitting ticket since have business o365 subscription (using install resulted in same goat rope). support great , solved it. seemed resolution 'special' full uninstall of office , couple of others. full uninstall mean office had never been on machine before, getting new pc , starting scratch office. need re-add accounts, , if use pst archive files locally, know is.  in case support sent me steps used future reference. post below. these worked me, office uninstall extreme, , i had office 2016 on there, though wasn't there initially,  mileage may vary. title of uninstall link note 2013, 2016 or o365. if have been fighting activation issue, luck.

  • steps resolve:

  • 3. reinstall office 2016. during setup, previous version (onenote 2013 clicktorun) removed.

  • .
    code 8004fc12 office 365(2013) activation error

  • reported fix @ link:

  • a couple of additional possible fixes in search of site: http://answers.microsoft.com/en-us/search/search?searchterm=8004fc12&issuggestedterm=false&tab=&currentscope.forumname=&currentscope.filter=&contenttypescope=#////1

  • .

  • ************

  • .

  • <snip>

    • i on phone several times microsoft tech support.  first of all, don't waste time level 1, level 2. person solved in 2 minutes!  that after agreed pay $100 ms since couldn't solve @ level 1 support.  
    • it has computer not being able communicate server activate program. i'm not sure how did it, done in 2 minutes.  he admitted level 1 didn't have  'authority' fix.  i asked why had pay $100 solved, though ms knew of problem. agreed refund $100.

    </snip>

  • .

  • code 80070001

  • .

  • code 80070003

  • this error appears related expected files, folders or registry paths missing.

    one commonly reported folder being missing c:\users\default folder.

  • see above link more details

  • .

  • code 80070005 can’t activate office

  • this product unlicensed
    unlicensed product
    we’re sorry, went wrong , can’t right now. please try again later. (0x80070005)

  • https://support.office.com/article/7aa7600f-df57-4aef-81d2-25509c66f865

    .

  • http://support.microsoft.com/kb/2899838/en-us “advanced” instructions office 365/2013

  • .

  • the “official” fixes are:

  • when click account on file menu, receive following error message:

    this product unlicensed

    • in title bar of office application, receive following error message:

    unlicensed product

    • you’re prompted microsoft office activation wizard, , receive following error message:

    we’re sorry, went wrong , can’t right now. please try again later. (0x80070005)

  • the listed fixes are:

    • change permissions of payloadoverride key in registry
    • verify have valid office license assigned user
    • uninstall office product key using “ospp.vbs /unpkey” command

    .

  • here freaky fix

    <snip>

    i’ve built new computer.  installed win7 ultimate x64, , trying install office h&s 2010 - installs ok, accepts product key (which brand new 3-license fpp) , away goes.  

    on first run asks me how want activate it, told on internet, sits there minute , gives me 0x80070005 error, after querying error code on command prompt i’m being told “access denied” error.

    so figured ok, i’ll phone , way.  except when select country (uk) or other dropdown box no phone number, no product installation id, , activation code boxes greyed out.

    i had google around, found ms hotfix (fixit 50485), tried, still no luck.  

    update:  tried uninstalling, cleaning registry , remnant files, restarting , re-installing, didn’t work.

    also tried installing 64-bit edition in case 32-bit installer package corrupt on disc, no joy.

    then tried command-line prompts manually enter license key , activate, , same error pops up.....

    </snip>

    <snip>

    i’ve solved mine!

    i downloaded activation toolkit , asked check on license details. expected, told me licensing details corrupt. ran on mother’s machine , fine. has same spec unit same software.... except hard drive 2tb unit, mine 3tb. logical difference software ‘unlocks’ tb on mine.

    so, full re-install on 2tb hard drive identical before apart not needed unlocker software, , hey presto, working.

    </snip>

    <snip>

    ‘i having exact same problem.  i installed on 3 computers, , fine months, until day or ago.  then 1 of computers had error.

    for reason, not activate automatically (and activate telephone wasn’t selectable) , if tried activate, i’d error.  tried de-activating license on microsoft web site , re-activating.  even tried re-installing.  same error.

    if click start, open 1 of office applications right-clicking , selecting “run administrator”, activate automatically (without error...).  then after, close application according directions , re-open.  all ok.

    keep in mind, happened on 1 of computers, , on computer happened to, logged in administrator privileges.  so have no idea why did did, apparently, if office somehow blows it’s license information up, can’t re-activate automatically without running administrator (even if account trying activate has administrator privileges).

    tom’

    </snip>

    code 8007000d

  • error_invalid_data (install / activation error)

    http://blogs.technet.com/b/odsupport/archive/2010/07/09/when-activating-office-2010-you-receive-the-error-code-0x8007000d.aspx

    another possible fix access rights handled in tip:

    http://www.fixkb.com/2012/03/error-0x8007000d-when-activating-office-2010.html#comment-10859

    here possible fix deals “corruption”:

    corruption in softwaredistribution folder.  please rename %windir%/softwaredistribution folder.

    how rename softwaredistribution folder in vista - http://taurarian.mvps.org/wu_vista/softwaredistribution.htm

    use registry editor @ own risk. ensure registry using steps given here.

    give full permission following registry key , sub keys.

    “hkey_local_machine\system\currentcontrolset\enum”     

    once provide necessary permissions, try activate office again , check.

    to give permission registry key, right click on registry key, click on permissions , select add , type in , choose full control.

    <snip>

    try following steps , see if helps.

    backup registry before modifying it.

    http://windows.microsoft.com/en-us/windows7/back-up-the-registry

    in registry editor, follow these steps:

    ·     click on start>all programs>accessories>run. in run window type “regedit” without quotes , press ok.

    ·     open hkey_local_machine key.

    ·     browse key: hkey_local_machine\system\currentcontrolset\enum

    ·     right-click enum key , choose permissions on popup context menu.

    ·     select system under “group or user names” section.

    ·     if system not listed, click add button

    ·     type system in object names box , click check names.

    ·     click ok

    ·     with system selected, ensure full control , read boxes checked allow. 

    ·     click advanced button.

    ·     ensure system marked full control.

    ·     check box labeled “replace child objects inheritable permissions object”

    ·     click ok, ok again.

    ·     try activate office 2010 again.

    </snip>

    .

    code 80070216

  • .

  • there update on windows 10 store "get office" app, can't install it. error code: 0x80070216. updated apps.

  • **************

  • <snip>

  • i met same problem , fixed uninstalling "get office" , reinstall app store again.

  • .

    • find "get office" application start menu
    • right click
    • choose "uninstall".
    </snip>

  • 2 people reported fix worked them

  • .

  • code 80070490

  • could caused corrupted version of servicing stack. solution run dism tool elevated command prompt.

  • .

  • code 80070643

  • try update office 2003 using software update services – windows update

    http://support.microsoft.com/kb/903772

     .

    code 800706b5

  • “this copy of microsoft office not activated”

    http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/180-days-later-error-code-0x8007232c/e3df551c-827d-4194-b543-83f967a16340

    the error message before 1 associated volume licensing.

    new computer came volume activation of office 2010 standard instead of usual 60 day trial installation of office 2010 single image.

    the customer purchased, installed , activated home , business. caused commonly encountered activation conflict between trial , purchased copy.  the home , business activation did not succeed, there no error or warning message displayed, trial activation continued.

    hint ms: activation process needs tweaked identify problem @ activation time!

    at around 6 months, office standard tried contact it’s volume activation server , couldn’t generated message saying “this copy of microsoft office not activated” associated volume license error code 0x8007232c. but copy talking standard, not home , business, though both not activated

    hint ms: error message needs more specific, include office bundle name!

    fix:

    uninstall standard, repair h&b, activate h&b purchased product key.

  • .

  • code 80072efd

  • we couldn't contact server. please try again in few minutes (0x80072efd)

  • <snip> turned off windows firewall of computer, office activated. </snip> (the person hasn't yet said firewall used)

  • ************

  • here couple of additional possible fixes:

  • ************

  • if these don't work try link wiki on "network related" errors (at top of article).

  • .

  • code 80072f8f

  • we couldn't contact server. please try again in few minutes (0x80072f8f)

  • problem statement

  • one of computers ("jasonisthebesta", see below) not recognize ms office subscription. happens on 1 windows 10 computer, last few weeks. (my other windows 10 computer--"sl", see below--is fine.) believe local issue on jasonisthebesta computer.  account active, subscription paid thru august 1, 2017

  • on account, shows both computers having copies of office activated (in addition third computer):

  • but, on jasonisthebesta only, when opening excel (or office app, on computer only), says "excel (unlicensed product)" @ top of window, , popup: "microsoft office cannot verify license product. should repair office program using control panel."

  • .i click ok, , office activation wizard dialog, shortly followed error code (displayed @ top of report).

  • i have tried local repair (in control panel, full online repair (in control panel--same issues still exist. , full uninstall (using microsoft "easy fix button" uninstall tool uninstall office programs , settings, here https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-us&rs=en-us&ad=us), , download , reinstall office through active subscription.

    tried here: https://support.office.com/en-us/article/a-subscription-notice-appears-when-i-open-an-office-365-application-4cabe32c-f594-4c0e-9191-3d3ade10cceb

    went page https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_other/microsoft-excel/0364e9bc-4c1f-4c8f-abf7-2858a70241b2 , , followed steps there.
  • .
  • followed steps @ page: https://support.microsoft.com/en-us/help/2797062/-microsoft-office-cannot-verify-the-license-for-this-product-error-when-you-start-an-office-app\. tried steps @ page. when ran program compatibility troubleshooter,
  • screenshot of account page in excel on jasonisthebesta computer below. (note screenshot 64-bit version, exact same issue exists when use 32-bit version.)  activation status "unlicensed"
  • system date , time settings
  • verified , set time automatically turned off.
  • .
  • ********************

    solution

  • i remembered have covenant eyes installed--not using filter, reporter of websites visited. seems ce problem.

    so uninstalled ce, , reinstalled office, , time final window popped saying subscription verified (that had not popped before). reinstalled ce , it's fine.

    however, have ce on our other computer, , no problem ms office there. maybe diff windows 10 64-bit (problem computer) vs 32-bit (no-problem computer)?

    anyway, it's working now, i'm grateful suggestions.

    ****

  • actually, had stop application (or service) running during install.the uninstall overkill.

  • .

  • code 80073712

  • "might mean file needed windows update damaged or missing." suggested solution same arcane combination of dism runs we've seen before -- ones many people have stated don't work.

  • .

  • https://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/error-0x8000f0922-when-installing-kb-2919355/ca99de84-a8ab-4d78-a7b2-e5dc562a418f?tm=1400095430786

  • may due too-small system reserved partition size (you'll need use third party program, such easeus partition manager fix it),

  • or might conflict vpn client module.

  • .

  • might due driver incompatibility duplexsecure's sptd drivers.

    .

  • code c004f016 ??

    let's stop , restart software protection service following steps mentioned below and verify result.

    a) hold windows key +r.
    copy , paste, or type following command in open box, , press enter
    services.msc
    if prompted administrator password or confirmation, type password, or click continue.

    b) in services list, double-click software protection.
    c) in software protection properties dialog box, click automatic in startup type list.
    d) click start in service status, click apply, , click ok.
    e) same for     office source engine     service well.
    f) restart computer , try installing office.

    if issue still persist, let’s manually uninstall office suite following instructions mentioned in following article below. http://support.microsoft.com/ 


    important:  ensure complete registry following steps mentioned in article below manual uninstallation involves in deleting registry entries. http://support.microsoft.com/

    restart computer, then re-install office 2016 , verify the result.

  • .

  • e0000024

  • .

  • http://answers.microsoft.com/en-us/office/forum/office_365hp-office_install/office-repairuninstall-error-1610612703-4/c01adf78-9a68-48eb-84be-5118195ff7df

    i have office 365 , started having issues outlook. message product perform repair. tried running both quick , online repairs - both failed. online repair received message “something went wrong” , error code 1610612703-4.

    following online advice disabled firewall , vpn no effect. tried uninstalled office 365 - same result.

    once have completed running fixit follow these steps delete office 15 folders.

    • from windows explorer please navigate following location: c:\propgram files\ or c:\program files (x86)\
    • make sure delete microsoft office 15 folder. in case able delete folder right-click on , click on rename. rename folder microsoft office 15 old. ignore these steps in case not able find microsoft office 15 folder in above mentioned location or if not able delete or rename microsoft office 15 folder.
    • once have completed running fixit , deleted/renamed office 15 folder sure restart computer.
    • now try logging account page , install office 365. 

    check if able download , install office 365 successfully. once completed check if office 365 prompts activation. if yes, proceed steps on screen , activate office 365. 

  • .

    in case above steps not work please follow steps link perform general troubleshooting office 2013 / 365.

    http://support.microsoft.com/kb/2822317

    .

  • if error code 1610612703-4 “something went wrong” message while installing office 2013 or office 365 on computer, isn’t fun trying fix error code 1610612703-4.

    .

  • to determine steps, scroll down page error code 1610612703-4. if there’s different error code, or, if install error message different, may still try perform steps mentioned in article. http://support.mirosoft.com/errorcode-1610617203-4

    .

    code 2147483634-8 ??

    went uninstall , repaired original install. office programs working now.




    • Office / Install, upgrade and activate / Other/unknown / Unknown/other



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