signing into microsoft office - Microsoft Community

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cant remember microsoft account used sign in when first obtained laptop. im trying log in new microsoft account wont allow me. can do?

hi erick,

in order recover account, best contact our accounts , billing department since have tools answer account related queries. may contact them here. please choose accounts , billing department.

feel free post should need further assistance.



Office / My account, billing and sign-in / Windows 10 / Unknown/other



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