Windows 10 - unable to 'Open with Internet explorer' from - Microsoft Community


hi,

      i'm trying access site needs internet explorer - message when try open on edge "

you’ve stumbled upon vintage web tech

this website runs on older technology , work in internet explorer. "

underneath message there button called "open internet explorer" - nothing happens when click button.

when go more @ top right-hand side of edge can see 'open internet explorer' in dropdown list disabled (greyed out) unable select ie in way.

i can find ie via 'search' - i've got pinned task bar, nothing happens when click it. i've double-checked ie enabled in windows features (checkbox ticked).

any idea how can ie?

hi debbie,

internet explorer have been damaged, or setting misconfiguration might have caused not launch.
initially, let's try reset internet explorer settings, , see if resolved issue program not launching. please follow steps below:

  • in windows search box, type internet options.
  • under internet options, choose advanced.
  • in reset internet explorer settings dialog box, select reset.
  • check box beside delete personal settings.
  • click reset , check if internet explorer 11 working.

disclaimer: reset internet explorer settings feature might reset security settings or privacy settings added list of trusted sites. reset internet explorer settings feature re-enable add-ons.

if issue still persists after resetting internet explorer, need know more information provide additional troubleshooting. please answer following questions:

  • does issue persists when using user account on same computer?
  • have done other troubleshooting?

post updated status of issue if needing further assistance.



Internet Explorer / Internet Explorer 11 / Windows 10



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