windows 10 pc keeps crashing when open excel 2016 or word 2016. have tried re-installing office aswell. still problem persists. kindly help.
hi saurabh,
this issue due recent changes happened on device. did install windows or office updates? better assist you, please answer following;
- when did issue start?
- are getting error messages or office applications closes immediately?
- is issue happening when opening file or happening time click on excel , word programs?
in meantime, suggest follow steps provided here. article contains link the office configuration analyzer tool (offcat) tool identify possible cause/s of issue. provide public articles fro troubleshooting steps.
we'll keep eye out response.
Office / Excel / Windows 10 / Office 365 Home
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