i attempting work on laptop through email , word. laptop says account expired? (just lap top) reactivate, change password, , keeps same prompts on , over. why?
    moved from:  office / word / other/unknown / unknown/other
                       
                hi diana,
    you're having issue account due blocked microsoft account or issue account. assist regarding concern, know more issue asking following questions below:
      - are referring expired windows or office?
 - have tried signing in using browser?
 
    also, kindly attach screenshot of issue further you.
    we forward earliest reply.
             
                Office                /                        Install, upgrade and activate                    /                        Other/unknown                    /                        Unknown/other                
 
  
 
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