microsoft account (outlook) - Microsoft Community


i attempting work on laptop through email , word. laptop says account expired? (just lap top) reactivate, change password, , keeps same prompts on , over. why?


moved from:  office / word / other/unknown / unknown/other

hi diana,

you're having issue account due blocked microsoft account or issue account. assist regarding concern, know more issue asking following questions below:

  • are referring expired windows or office?
  • have tried signing in using browser?

also, kindly attach screenshot of issue further you.

we forward earliest reply.



Office / Install, upgrade and activate / Other/unknown / Unknown/other



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