Excel and Outlook not opening or very slow to open, hanging when shut - Microsoft Community

-

hello,

this text of email friend:

"when open excel programme programme not open sits on desk top waiting open. times takes few minutes & times not open @ all.
outlook can have same problem in not opening or can take couple of minutes.
when close programme down box document stays on screen. can continue work on it."

my friend has run virus sweep , ccleaner.  the pc running windows 7, fast (core i7, ssd plenty of free space, 24mb ram).

any ideas appreciated, me when go on , try , solve problem.

thanks.

hi philip,

may confirm following information?

1. office version? press win + e, paste control panel\all control panel items\programs , features in address bar, capture screenshot of office version.

2. capture screenshot of "when close programme down box document stays on screen. can continue work on it.".

3. have made changes machine recently? install applications or antivirus?

4. issue occur other office apps (word/powerpoint)?

regards,
james



Office / Excel / Windows other / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

Getting ErrorCode: 120018 when trying to access Microsoft account - Microsoft Community

-
split thread. hi, we 've got user exact same issue: "ce mot de passe été utilisé trop souvent dans le passé. choisissez une chaîne plus difficile à deviner. (which means: " we've seen password many times before. choose harder guess. ") errorcode: 120018 correlationid: 4ab3a486-a11a-4ead-983c-c1c391c3e7d5" it happens when tries update password "login.microsoftonline.com" portal. we tested more 5 different new passwords (passwords never seen before). office 365 synchronized ad; user's account not locked or whatsoever, account set able change password cannot reset it. thanks in advance. ***post moved moderator appropriate forum category.*** hi all,   thanks replies.   generally, password length greater 10 characters. understand users may want have longer passwords. please submit feedback improve our products , services. understandi
Read more

The message was sent to a distribution list ‎(DL)‎ - Microsoft Community

-
hi all, i posting question have faced issue last week, migration done exchange 2007 o365. there 1 distribution list in on prem & in o365 group (synced aadc). 1 migrated user send email dl before & after migration, strange thing that, before migration ok, after migration user got message as " delivery has failed these recipients or distribution lists: *** email address removed privacy ***   this message has many recipients. microsoft exchange not try redeliver message you. please try resending fewer recipients, or provide following diagnostic text system administrator". *** email address removed privacy *** #550 5.5.3 resolver.adr.reciplimit; many recipients ## i have checked same message id in o365 message trace & found following... 8/16/2017 11:17:55 am receive message received by: db4pr05mb397 message received by: db4pr05mb397 8/16/2017 11:17:56 am expand dl the message sent distrib
Read more

Exchange Mail Defer Reason: LED=450 4.4.318 Connection was - Microsoft Community

-
split thread. hello bertel, kindly note that we have used hybrid configuration wizard (hcw) exchange 2013 office 365, , completed. this wizard created send/receive connectors, default didn't touch them , didn't edit configuration. the outbound send connector office 365 on premise server, forward emails our real ip. and on error mentioned ip: "reason: [{led=450 4.4.318 connection closed abruptly ‎(suspiciousremoteservererror)‎};{msg=};{fqdn=our fqdn};{ip=our real ip};{lrt=7/11/2017 2:47:21 pm}]. outboundproxytargetip: 205.177.180.161. outboundproxytargethostname: our fqdn" i guess traffic forwarded office 365 our firewalls refused here on our enviroment. my question is: rules or policies should applied on firewall sides ? opened 25 traffic no luck. please advise, thanks in advance, hassan al kak hi hassan, office 365 ip lists may changed , please have check, make
Read more