Download Office 2013 - Microsoft Community

our retail shop had micorsoft office 2013, have product key.  the hardware failed , have been supplied new server loaded office 2016.  the product key doesn't work.  how download office 2013?

hello martin,

we know more happened. kindly answer following questions:

• what complete error message receiving when redeeming code?
  
• have tried redeem code on account through office website?

Office / Install, upgrade and activate / Windows 8 / Office 2013