if have skype business-how contact have regular skype?
hi turid,
if following conditions have been met, user (skype business) should able communicate user (skype):
1. skype business user's organization has been added related dns records (esoecially 2 srv records) account's domain.
2. skype business user's organization has enabled external communication. more information, can refer to https://support.office.com/en-us/article/allow-users-to-contact-external-skype-for-business-users-b414873a-0059-4cd5-aea1-e5d0857dbc94.
the above information skype business users. ensure successful communication skype users, skype user should ensure organization has enabled external communication. and, prerequisites should met. example, user using newly updated client.
regards,
alan
Office / Office 365 for admins / Skype for business Online / Office 365 for business
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