Excel not loading on ipad - Microsoft Community

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have removed ipad , re installed, didnt work. have been settings/excel , reset. deleted sign in credentials. doesnt work. excel load when tap icon when try load file whole thing disappears ipad. can please?

hi annie,

the issue you're experiencing on launching excel on ipad might due corrupted install file. we'll need more information address concern. please answer following questions:

  • when did issue start?
  • is issue isolated excel? other office apps installed on ipad?
  • did restart ipad after removing excel , sign in credentials?


Office / Excel / iPhone & iPad / Office 365 Home



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