i not being able access account due failure in activation
    **moved from: windows / windows 10 / install, upgrade, & activate / pc**
  
                       
                hi,
    activating office subscription gives opportunity use application on full function. provide appropriate resolution, we'd know more details. supply answer questions below:
      - are trying access account through outlook app?
 - are getting error messages when trying activate office? if yes, kindly provide exact error message.
 - which office 2016 package have? (office home , student, office home , business or office 365 subscription)
 
    looking forward response , can't wait sort things out.
             
                Office                /                        Install, upgrade and activate                    /                        Other/unknown                    /                        Office 2016                
 
  
 
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