good morning,
    i bought new laptop , trying activate licence, gives me error saying email not connected email. ijust received code on email bit confuse. can ?????
    thanks
                       
                hi stanis,
    please check article see if helps:   activate office 365, office 2016, or office 2013
    if not, provide following info our analysis:
  1.is office preinstalled laptop or install somewhere? if installed yourself, share download url.
  2.are using office 365 home or office 365 business subscription? if use office 365 business, go page , check if have the the latest desktop version of office license.
  3.show how activate office , provide screenshots of error message got.
    regards,
  sky
             
                Office                /                        Install, upgrade and activate                    /                        Other/unknown                    /                        Office 365 for business                
 
  
 
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