good morning,
i bought new laptop , trying activate licence, gives me error saying email not connected email. ijust received code on email bit confuse. can ?????
thanks
hi stanis,
please check article see if helps: activate office 365, office 2016, or office 2013
if not, provide following info our analysis:
1.is office preinstalled laptop or install somewhere? if installed yourself, share download url.
2.are using office 365 home or office 365 business subscription? if use office 365 business, go page , check if have the the latest desktop version of office license.
3.show how activate office , provide screenshots of error message got.
regards,
sky
Office / Install, upgrade and activate / Other/unknown / Office 365 for business
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