Internet explorer crash with ntdll.dll - Microsoft Community


faulting application name: iexplore.exe, version: 11.0.9600.18817, time stamp: 0x59b18749
faulting module name: ntdll.dll, version: 6.1.7601.23915, time stamp: 0x59b94a16
exception code: 0xc0000374
fault offset: 0x000ce85b
faulting process id: 0x23fc
faulting application start time: 0x01d34eddfb9d594d
faulting application path: c:\program files (x86)\internet explorer\iexplore.exe
faulting module path: c:\windows\syswow64\ntdll.dll
report id: 3a641677-bad1-11e7-8f66-e83935452bf0

hi nguyen,

there several factors may cause internet explorer crash. may have add-ons , changes made settings, or resent update has been installed.

for sort out problem, know if made changes or installed updates recently. if have, changes or updates?

in meantime, remove add-ons no longer use internet explorer. follow steps in turning off , removing add-ons provided in manage add-ons in internet explorer 11.

let know if issue still exists can further assist you.

regards.



Internet Explorer / Internet Explorer 11 / Windows 7



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