OneNote crashes when pasting - Microsoft Community
split thread.
i have problem too. if try paste either text or pdf 1 note crashes.
i'm using 1 note version 15.38 (170902) on mac air using sierra 10.12.6. it's happened since last update of 1 note.
here crash report:
microsoft error reporting log version: 2.0
error signature:
exception: sig_force_quit
exceptionenumstring: 268435456
exception code: 0x00000001 (0x0000000102d71da4)
date/time: 2017-09-19 11:47:36 +0000
application name: microsoft onenote
application bundle id: com.microsoft.onenote.mac
application signature: onmc
application bitness: x64
application version: 15.38.0.17090200
crashed module name: merp
crashed module version: 15.38.0.170902
crashed module offset: 0x00000000000030fa
blame module name: msocf
blame module version: 15.38.0.170902
unsymbolicatedchecksum: 615ddab009e3a6507011c0ec4c4d8ba6
blame module offset: 0x000000000000c77f
stackhash: ffffb223_main
application lcid: 1033
extra app info: reg=en loc=0x0409
build type: ship
audience: production
audiencegroup: cc
audiencechannel: production
crashed thread: 0
thread 0 crashed:
# 1 0x0000000102d620fa in (merp + 0x00000000000030fa) 0x0000000000000000
# 2 0x00007fffe3eaab3a in __sigtramp + 0x0000001a (libsystem_platform.dylib + 0x0000000000002b3a) 0x0000000000000000
# 3 0xa3a3a3a3a3a3a3a3 in ( + 0x0000000000000000) 0x00007fff5f7d1c40
# 4 0x00007fffcff83c1a in -[nscondition waituntildate:] + 0x0000014f (foundation + 0x000000000007fc1a) 0x00007fff5f7d2220
# 5 0x00007fffcff83a86 in -[nsconditionlock lockwhencondition:beforedate:] + 0x000000e8 (foundation + 0x000000000007fa86) 0x00007fff5f7d2290
# 6 0x000000010482777f in (msocf + 0x000000000000c77f) 0x00007fff5f7d22e0
# 7 0x000000010482ff5e in (msocf + 0x0000000000014f5e) 0x00007fff5f7d2330
# 8 0x00000001010daee8 in (microsoft onenote + 0x0000000000cafee8) 0x00007fff5f7d2360
# 9 0x00000001010db06b in (microsoft onenote + 0x0000000000cb006b) 0x00007fff5f7d2440
# 10 0x0000000101168970 in (microsoft onenote + 0x0000000000d3d970) 0x00007fff5f7d2450
# 11 0x00000001010ead8c in (microsoft onenote + 0x0000000000cbfd8c) 0x00007fff5f7d24a0
# 12 0x00000001010eb23e in (microsoft onenote + 0x0000000000cc023e) 0x00007fff5f7d2530
# 13 0x00000001010d56e2 in (microsoft onenote + 0x0000000000caa6e2) 0x00007fff5f7d2580
# 14 0x00000001037e1a75 in (microsoftoffice + 0x000000000012ea75) 0x00007fff5f7d25c0
# 15 0x00000001036c85a6 in (microsoftoffice + 0x00000000000155a6) 0x00007fff5f7d2600
# 16 0x00000001036c7330 in (microsoftoffice + 0x0000000000014330) 0x00007fff5f7d2650
# 17 0x00000001036c7095 in (microsoftoffice + 0x0000000000014095) 0x00007fff5f7d26f0
# 18 0x00000001037ef642 in (microsoftoffice + 0x000000000013c642) 0x00007fff5f7d2750
# 19 0x00000001037dfdf0 in (microsoftoffice + 0x000000000012cdf0) 0x00007fff5f7d2800
# 20 0x00000001037e8d26 in (microsoftoffice + 0x0000000000135d26) 0x00007fff5f7d2810
# 21 0x00000001037e8ae8 in (microsoftoffice + 0x0000000000135ae8) 0x00007fff5f7d2830
# 22 0x00000001037efc22 in (microsoftoffice + 0x000000000013cc22) 0x00007fff5f7d2910
# 23 0x00000001010efb4a in (microsoft onenote + 0x0000000000cc4b4a) 0x00007fff5f7d2950
# 24 0x00000001010c1853 in (microsoft onenote + 0x0000000000c96853) 0x00007fff5f7d29a0
# 25 0x00007fffce52945c in _cfdatagetbytes + 0x0000014c (corefoundation + 0x000000000009d45c) 0x00007fff5f7d2a30
# 26 0x00007fffce52935b in _cfdatagetbytes + 0x0000004b (corefoundation + 0x000000000009d35b) 0x00007fff5f7d2a40
# 27 0x00007fffce5290c2 in -[__nscfset removeobject:] + 0x00000072 (corefoundation + 0x000000000009d0c2) 0x00007fff5f7d2ab0
# 28 0x00007fffce4e6523 in ___cfcreateoldstylepropertylistorstringsfile + 0x00000213 (corefoundation + 0x000000000005a523) 0x00007fff5f7d2af0
# 29 0x00007fffce4e555c in ___cfrunloopinsertionindexintimerarray + 0x0000007c (corefoundation + 0x000000000005955c) 0x00007fff5f7d3210
# 30 0x00007fffcff0a677 in -[nsnotificationcenter postnotificationname:object:userinfo:] + 0x00000042 (foundation + 0x0000000000006677) 0x00007fff5f7d3490
# 31 0x00000001010c2ee6 in (microsoft onenote + 0x0000000000c97ee6) 0x00007fff5f7d34c0
# 32 0x00007fffe3c6e524 in __dispatch_call_block_and_release + 0x0000000c (libdispatch.dylib + 0x000000000000a524) 0x00007fff5f7d3510
# 33 0x00007fffe3c658fc in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x00000000000018fc) 0x00007fff5f7d3530
# 34 0x00007fffe3c72aac in __dispatch_main_queue_callback_4cf + 0x0000039d (libdispatch.dylib + 0x000000000000eaac) 0x00007fff5f7d3550
# 35 0x00007fffce552bc9 in ___cfrunloopdeallocate + 0x00000109 (corefoundation + 0x00000000000c6bc9) 0x00007fff5f7d35d0
# 36 0x00007fffce513c0d in -[nsarray makeobjectsperformselector:withobject:] + 0x0000019d (corefoundation + 0x0000000000087c0d) 0x00007fff5f7d35e0
# 37 0x00007fffce513114 in _cfstringcapitalize + 0x000006f4 (corefoundation + 0x0000000000087114) 0x00007fff5f7d42d0
# 38 0x00007fffcda73ebc in _runcurrenteventloopinmode + 0x000000f0 (hitoolbox + 0x0000000000030ebc) 0x00007fff5f7d4360
# 39 0x00007fffcda73cf1 in _receivenexteventcommon + 0x000001b0 (hitoolbox + 0x0000000000030cf1) 0x00007fff5f7d43a0
# 40 0x00007fffcda73b26 in __blockuntilnexteventmatchinglistinmodewithfilter + 0x00000047 (hitoolbox + 0x0000000000030b26) 0x00007fff5f7d4420
# 41 0x00007fffcc00ca54 in __dpsnextevent + 0x00000460 (appkit + 0x0000000000046a54) 0x00007fff5f7d4440
# 42 0x00007fffcc7887ee in -[nsapplication(nsevent) _nexteventmatchingeventmask:untildate:inmode:dequeue:] + 0x00000aec (appkit + 0x00000000007c27ee) 0x00007fff5f7d4860
# 43 0x00007fffcc0013db in -[nsapplication run] + 0x0000039e (appkit + 0x000000000003b3db) 0x00007fff5f7d4b10
# 44 0x00007fffcbfcbe0e in _nsapplicationmain + 0x000004d5 (appkit + 0x0000000000005e0e) 0x00007fff5f7d4c00
# 45 0x00007fffe3c9b235 in _start + 0x00000001 (libdyld.dylib + 0x0000000000005235) 0x00007fff5f7d4c50
x86_64 thread state(64bit):
__rax: 0x0000000102d620f0 __rbx: 0x000000000000000f __rcx: 0x0000000102d620fc __rdx:0x0000000000000000
__rdi: 0x0000000000000005 __rsi: 0x00007fff5f7d1bb8 __rbp: 0x00007fff5f7d1c30 __rsp:0x00007fff5f7d1c20
__r8: 0x00007fff5f7d20d0 __r9: 0x0000000000000060 __r10: 0x00007fffe3dca186 __r11:0x0000000000000246
__r12: 0x0000608000314188 __r13: 0x0000000000000016 __r14: 0x00228e0100228f00 __r15:0x0000000000228f00
__rip: 0x0000000102d620fa __rflags: 0x0000000000010217 __cs: 0x000000000000002b __fs:0x0000000000000000
__gs: 0x0000000000000000
thread 1:
# 1 0x00007fffe3dc234a in _mach_msg_trap + 0x0000000a (libsystem_kernel.dylib + 0x000000000001234a) 0x0000000000000000
# 2 0x00007fffe3dbb20a in _task_suspend + 0x00000048 (libsystem_kernel.dylib + 0x000000000000b20a) 0x0000000000000000
# 3 0x0000000102d61591 in (merp + 0x0000000000002591) 0x0000700004149820
# 4 0x0000000102d60e0b in (merp + 0x0000000000001e0b) 0x0000700004149e10
# 5 0x0000000102d61ed0 in (merp + 0x0000000000002ed0) 0x0000700004149e30
# 6 0x00007fffe3eb493b in __pthread_body + 0x000000b4 (libsystem_pthread.dylib + 0x000000000000393b) 0x0000700004149ef0
# 7 0x00007fffe3eb4887 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x0000000000003887) 0x0000700004149f10
# 8 0x00007fffe3eb408d in _thread_start + 0x0000000d (libsystem_pthread.dylib + 0x000000000000308d) 0x0000700004149f50
x86_64 thread state(64bit):
__rax: 0x0000000000000000 __rbx: 0x0000000000000000 __rcx: 0x0000700004149788 __rdx:0x0000000000000018
__rdi: 0x00007000041497e8 __rsi: 0x0000000000000003 __rbp: 0x00007000041497d0 __rsp:0x0000700004149788
__r8: 0x000000000000925f __r9: 0x0000000000000000 __r10: 0x000000000000002c __r11:0x0000000000000206
__r12: 0x000000000000002c __r13: 0x0000000000000018 __r14: 0x00007000041497e8 __r15:0x000000000000925f
__rip: 0x00007fffe3dc234a __rflags: 0x0000000000000206 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000
thread 2:
# 1 0x00007fffe3dc9bf2 in ___psynch_cvwait + 0x0000000a (libsystem_kernel.dylib + 0x0000000000019bf2) 0x0000000000000000
# 2 0x0000000102cca639 in (mbukernel + 0x0000000000003639) 0x0000000000000000
# 3 0x0000000102cf3302 in (mbukernel + 0x000000000002c302) 0x000070000424f850
# 4 0x0000000102cf33fe in (mbukernel + 0x000000000002c3fe) 0x000070000424f880
# 5 0x0000000104b916a1 in (wlmkernel + 0x000000000001d6a1) 0x000070000424f8b0
# 6 0x0000000104b90cb6 in (wlmkernel + 0x000000000001ccb6) 0x000070000424f8e0
# 7 0x0000000104b90f1d in (wlmkernel + 0x000000000001cf1d) 0x000070000424f970
# 8 0x0000000104b9108c in (wlmkernel + 0x000000000001d08c) 0x000070000424f9c0
# 9 0x000000010204865d in (mso20 + 0x000000000011365d) 0x000070000424fa30
# 10 0x0000000104b7e4ff in (wlmkernel + 0x000000000000a4ff) 0x000070000424fe80
# 11 0x0000000102cca3da in (mbukernel + 0x00000000000033da) 0x000070000424fec0
# 12 0x00007fffe3eb493b in __pthread_body + 0x000000b4 (libsystem_pthread.dylib + 0x000000000000393b) 0x000070000424fef0
# 13 0x00007fffe3eb4887 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x0000000000003887) 0x000070000424ff10
# 14 0x00007fffe3eb408d in _thread_start + 0x0000000d (libsystem_pthread.dylib + 0x000000000000308d) 0x000070000424ff50
x86_64 thread state(64bit):
__rax: 0x0000000002000131 __rbx: 0x0000000000000000 __rcx: 0x000070000424f798 __rdx:0x0000000000000000
__rdi: 0x0000600000113c30 __rsi: 0x0000000100000100 __rbp: 0x000070000424f830 __rsp:0x000070000424f798
__r8: 0x0000000000000000 __r9: 0x0000000000000060 __r10: 0x0000000000000000 __r11:0x0000000000000202
__r12: 0x0000600000113c30 __r13: 0x0000000000000016 __r14: 0x0000000000000001 __r15:0x0000700004250000
__rip: 0x00007fffe3dc9bf2 __rflags: 0x0000000000000202 __cs: 0x0000000000000007 __fs:0x0000000000000000
__gs: 0x0000000000000000
thread 3:
# 1 0x00007fffe3dc9bf2 in ___psynch_cvwait + 0x0000000a (libsystem_kernel.dylib + 0x0000000000019bf2) 0x0000000000000000
# 2 0x0000000102cca639 in (mbukernel + 0x0000000000003639) 0x0000000000000000
# 3 0x0000000102cf3302 in (mbukernel + 0x000000000002c302) 0x00007000042d2b50
# 4 0x0000000102cf33fe in (mbukernel + 0x000000000002c3fe) 0x00007000042d2b80
# 5 0x0000000104b916a1 in (wlmkernel + 0x000000000001d6a1) 0x00007000042d2bb0
# 6 0x0000000104b90cb6 in (wlmkernel + 0x000000000001ccb6) 0x00007000042d2be0
# 7 0x0000000104b90f1d in (wlmkernel + 0x000000000001cf1d) 0x00007000042d2c70
# 8 0x0000000104b9108c in (wlmkernel + 0x000000000001d08c) 0x00007000042d2cc0
# 9 0x0000000104b7ed29 in (wlmkernel + 0x000000000000ad29) 0x00007000042d2d30
# 10 0x0000000102048b92 in (mso20 + 0x0000000000113b92) 0x00007000042d2d50
# 11 0x000000010204afce in (mso20 + 0x0000000000115fce) 0x00007000042d2da0
# 12 0x000000010204a53b in (mso20 + 0x000000000011553b) 0x00007000042d2e10
# 13 0x0000000104b7e4ff in (wlmkernel + 0x000000000000a4ff) 0x00007000042d2e80
# 14 0x0000000102cca3da in (mbukernel + 0x00000000000033da) 0x00007000042d2ec0
# 15 0x00007fffe3eb493b in __pthread_body + 0x000000b4 (libsystem_pthread.dylib + 0x000000000000393b) 0x00007000042d2ef0
# 16 0x00007fffe3eb4887 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x0000000000003887) 0x00007000042d2f10
# 17 0x00007fffe3eb408d in _thread_start + 0x0000000d (libsystem_pthread.dylib + 0x000000000000308d) 0x00007000042d2f50
x86_64 thread state(64bit):
hi john,
we have reported issue our related team. now, workaround, may use cmd+v or click edit tab>paste from menu bar.
to let other members access information, thread locked further posting. we’ll update following thread when there’s update.
regards,
james
Office / OneNote / Mac / Office 365 for business
Comments
Post a Comment