hi community,
recently reset , restored windows 10 mobile build 14393.1715. till reset cortana worked fine. crashes everytime when listens voice. why so? tried changing language , all. couldn't fix problem.please find me solution......
hi abhiram,
since you've mentioned issue started after latest software update, let's check if there's update app. check, open store > tap icon > download and updates > check for updates.
if issue still persists, may need perform hard reset rule out software issues. method remove including music, photos, messages, contacts, settings , other files. avoid data loss, best create backup.
to reset phone, go settings > system > about > reset your phone. can restore backup anytime after resetting phone.
should have questions, feel free ask community.
Mobile Devices / Microsoft Lumia and Nokia Lumia / Cortana / Other/Unknown
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