Problem Accessing One Note for Mac - Microsoft Community

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when go access 1 note on mac end endless "syncing" popup window says "please wait..." , when click on 1 note icon "not responding".

hi lysandran,

i’ll suggest, close opened notebooks, quit onenote , open notebooks cloud location in onenote on system, see if still same issue. follow steps below:

  1. close notebooks in onenote.
    • click show notebooks icon 
    • in list of notebooks, hold control key while clicking name of notebook want close.
    • on menu appears, click close notebook.
  2. repeat steps close notebooks.
  3. quit onenote
  4. sign in onedrive or onedrive business, stored notebooks.
  5. open notebook , click open in onenote.

 

meanwhile, please try suggestions article: troubleshoot sync errors in onenote 2016 mac

 

if issue persists, please provide following information troubleshoot issue:

  1. where store onenote notebook, in personal onedrive or onedrive business?
  2. in onenote, go onenote menu , choose about onenote, confirm version , build.

 

thanks,

neha

 



Office / OneNote / Mac / Office 365 Home



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