Get an error when trying to buy a game - Microsoft Community

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hello,

i trying buy dishonored 2 on sale, whenever try put in cc info rejects error code "pi-bannedpaymentinstrument." card using works , has sufficient funds in there should no reason error occurring.

thank you,

rw

hi englishmuffin16,

given description, seems encounter issue when purchasing game xbox. our category focuses on office 365 business, suggest dedicated support xbox forum. specific channel handles xbox related questions , issues. 

thanks understanding.

tim



Office / My account, billing and sign-in / Mac / Office 365 for business



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