We're sorry, the server is busy at the moment. Please try again in - Microsoft Community

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this has been issue since our kb moved sharepoint incomplete syncing.  error message is:" we're sorry, server busy @ moment. please try again in few minutes, or contact server administrator. (error code: 0xe402004f)"

some folders cannot view error: "we couldn't open section." 

i tried closing , re-opening issue persists. 

please advise. 

hi kirk,

i think issue caused migration method.  not suggested directly upload notebook folder or original file sharepoint online.

i'm not sure how change notebook owner migration. suggest use following steps move notebook:

1. let notebook owner (the user can open notebook in onenote desktop windows application , see sections/pages) open notebook in onenote windows.

2. click file>export>notebook>onenote package>export notebook local drive.

3. find local saved package in step 2, double click open in onenote again. check pages/sections displayed properly. 

4. click file>share>select path of sharepoint online or click add place enter related account sharepoint online>click move notebook.

5. notebook move sharepoint online.

the key point step 1 , 3, in step 1, make sure user can open pages , sections without problems. in step 3, make sure unpackaged notebook opened without problems.

best regards,

tim



Office / OneNote / Windows 10 / Office 365 for business



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