OneNote Crashing - Microsoft Community

my 1 note crashes open program. program date. have attempted uninstall , reinstall. have updated , reinstalled imac os. here error report.

microsoft error reporting log version: 2.0

error signature:
exception: exc_bad_access
exceptionenumstring: 1
exception code: kern_protection_failure (0x0000700006745ff8)
date/time: 2017-10-04 00:25:41 +0000
application name: microsoft onenote
application bundle id: com.microsoft.onenote.mac
application signature: onmc
application bitness: x64
application version: 15.38.0.17090100
crashed module name: microsoft onenote
crashed module version: 15.38.0.170901
crashed module offset: 0x00000000008830dc
blame module name: microsoft onenote
blame module version: 15.38.0.170901
unsymbolicatedchecksum: a047b1ecb96ad7969ff29242534fc178
blame module offset: 0x00000000008830dc
stackhash: 301f_background
application lcid: 1033
app info: reg=en loc=0x0409
build type: ship
audience: production
audiencegroup: cc
audiencechannel: production
crashed thread: 14

operating system information
operating system: mac os x 10.12.6 (build 16g29)
cpu: intel x86, logical cpu count: 4, frequency: 3300 mhz
physical memory: 8192 mb
device: imac15,1
screen: 2560.000000 x 1440.000000, bitsperpixel = 24, frame = 0.000000, 0.000000, 2560.000000, 1440.000000

microsoft application information:
error reporting device uuid: 6e3fefe8-bf2f-5185-82d1-f7612ceb311c
error reporting uuid: 61abc318-8bc1-4fc5-be75-bc7ffc000b6f
uls uuid: ce3793f2-5656-4a36-8804-a9132b57f5bf
crashedlogsessionid: ce3793f2-5656-4a36-8804-a9132b57f5bf
timefromlaunch: 0 hours, 0 minutes, 3 seconds
crashedsessionduration: 3
total errors on client: 54
crashedapp_virtual_memory_size_mb: 2947.605
crashedapp_resident_memory_size_mb: 186.5937

hi mattboot,

 

from information provided, seems using onenote 2016 mac not latest one. suggest follow steps in article upload latest version of see outcome first.

 

thanks,

cliff 

Office / OneNote / Mac / Office 2016 for Mac