Fitbit app on windows 8 phone - Microsoft Community

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my son getting fitbit christmas , trying install fitbit app on windows phone keeps telling me cannot install app due family settings.  cannot see family setting preventing me installing app.  have tried turning off restrictions , still doesn't work.  fitness tracking app fail see problem restrictions.  please help

**moved from: (windows / windows 8 / other windows apps / other).**

hello lewis,

some of things may affect how download apps in windows phone include poor internet connection, incorrect date , time settings, or incomplete information in microsoft account profile. if on legal age , being asked set family, date of birth might entered incorrectly microsoft account. sign in here , check date of birth. also, suggest please check article on how manage family settings.

we're here if have further questions.

regards.



  


Mobile Devices / Other Windows mobile devices / Apps + Store / Windows Phone 8



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