apps - Microsoft Community


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**the "topics" edited clarity moderator.**

hi,

it seems you're having issue downloading apps on phone. contributing factors microsoft account issue, server not responding, , phone's software issue. these affect phone downloading apps store app. more information this, please answer following questions:

  • which windows version running on phone?
  • are getting error message or code?
  • which type of internet connection using, wifi or mobile data?
  • what troubleshooting steps have tried far?

regards.



Mobile Devices / Microsoft Lumia and Nokia Lumia / Apps + Store / Other/Unknown



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