*** Email address is removed for privacy *** - Microsoft Community

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hi

i trying member of family has nokia lumia 1020 phone , has forgotten password have tried reactivate microsoft keeps sending emails not enough information

the password set in phone store , has never used it 

ray

hi ray,


if forgot microsoft account password, there several ways retrieve or reset it. suggest follow the  solutions provided in article: recover account.

feel free further assistance.


regards.



Mobile Devices / Microsoft Lumia and Nokia Lumia / Software update / 1000-series



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