Stuck in activate and install loop - Microsoft Community

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i've had office 365 few years now. asked me renew, did. i'm stuck in loop of asking me login, says no installs detected please download , install. ok, login, no installs detected please download , install, stuck in loop.

hi quoc,

here article reference:

a subscription notice appears when open office 365 application

if issue persists, confirm following information clarify situation:

1. screenshot regarding " asked me renew" , " no installs detected".

2. log inoffice 365 portal , capture screenshot licenses.

3. subscription using? e.g. office 365 enterprise e3 plan.

regards,

linda



Office / Office 365 for admins / Other/unknown / Office 365 for business



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