PC Shutdowns Unexpectedly - Microsoft Community

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i don't know if battery problem while i'm on battery power, pc shut down unexpectedly no reason......this started happening week after updated build 16257.

it not shut down unexpectedly while on ac.

***post moved by the moderator appropriate forum category.***

hi luke,

while waiting other members share input, can tell more concern?

  • when said shutdown, did mean complete reboot or stays turned off?
  • if have manually power on device, how battery status?
  • has long has been going on?
  • if happened recently, changes have been made device other installing latest build?
  • are there software or programs involved when shutdown happens?
  • if happens right after installed preview build, try rollback earlier build , check if issue continues.

we forward response.



Windows Insider Program / Windows Insider Preview / Performance and maintenance / PC



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