MS Office Professional 2013 Activation Issues on Reinstall - Microsoft Community

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i purchased microsoft office professional 2013 couple years ago (2015) via microsoft certified online reseller. sent me installation id (9 groups of 7 numbers) , microsoft toll-free telephone activation number.  called , entered installation id , received product id (4 groups of 5 numbers/letters).

installed microsoft office 2013 pro on laptop microsoft website, entered product id , ms office validated.  worked last 2 years without issues , ms office showed microsoft account being logged in.  bought new hard drive , replaced , reinstalled microsoft office 2013 pro using same file won't take me product id.  tried validate using microsoft login , received message there no version of office associated account.

can suggest solutions issue?

hi,

based on information provided regarding installation of office 2013, suggest contact our answer desk department can best assist concern. may contact them through link.

if have other concerns, please don't hesitate post here.



Office / Install, upgrade and activate / Windows other / Office 2013



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