3D Downloads - Microsoft Community

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i'm experiments 3d objects in excel , word trying download 3d image "online source". i've been trying couple of days, different images error message:

someone please show me error of ways.  thanks.



*** moved office / excel / windows 10 / office 2016 ***

hi wayne,

we have new update office 365, version 1708 (build 8431.2094) released on october 4, 2017. let try update again , see if issue persist.

if updating won't work, can uninstall , reinstall office completely. refer article instructions on how uninstall office pc. more information on how reinstall office, click link.

if provided suggestions won't resolve issue, encourage submitting feedback regarding issue.

click link submit feedback. on website, can:


  • select 1 of feedback forums list.
  • check out ideas others have suggested , vote on favorites.
  • if have suggestion that’s not listed yet, submit own (25 words or less).
  • one idea per post.

if have other concerns, don't hesitate us.



Office / Excel / Windows 10 / Office 365 Home



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