still setting up - Microsoft Community

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hi,

i have office 365 business premium account  but unable use office.com main apps (word, excel, etc 8 total) still setting after 1 week of using site.  i can post screen shot of message says "setting up" on app , below says still setting few things feel free started.  i believe needs reset somewhere make work @ point.  

thanks,

wes

hi wes,

if see "setting up..." messages 1 or more services in office 365 portal, cause might provision stuck. fix backend, need affected user's account information. protect privacy, have sent private message collect it. can check pm via link: https://answers.microsoft.com/en-us/privatemessage/inbox

besides, please provide screenshot "setting up..." message.

regards,
yoga


Office / Office 365 for admins / Deploy Office 365 / Office 365 for business



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