Microsoft Edge will not work for any user(old or new) - Microsoft Community

here error report. happens every time try use edge browser. ie works without issue. without edge browser - cortana not work web results.

version=1
eventtype=mobex
eventtime=131476347911897349
reporttype=2
consent=1
uploadtime=131476347916428988
reportstatus=268435456
reportidentifier=63190d44-0b07-41b2-9ade-653d14356d65
integratorreportidentifier=b5d3c1cb-a489-435f-bfde-a7162e75ff39
wow64host=34404
nsappname=praid:microsoftedge
appsessionguid=00001120-0001-0025-278a-d3a80a19d301
targetappid=u:microsoft.microsoftedge_40.15063.0.0_neutral__8wekyb3d8bbwe!microsoftedge
targetappver=40.15063.0.0_neutral_!2017//06//20:05:04:50!b17040!microsoftedge.exe
bootid=4294967295
targetasid=686
response.bucketid=a1db4691224f0784ef461b12248e3b0f
response.buckettable=5
response.legacybucketid=133534809118
response.type=4
sig[0].name=package full name
sig[0].value=microsoft.microsoftedge_40.15063.0.0_neutral__8wekyb3d8bbwe
sig[1].name=application name
sig[1].value=praid:microsoftedge
sig[2].name=application version
sig[2].value=11.0.15063.447
sig[3].name=application timestamp
sig[3].value=5948acf2
sig[4].name=fault module name
sig[4].value=emodel.dll
sig[5].name=fault module version
sig[5].value=11.0.15063.540
sig[6].name=fault module timestamp
sig[6].value=c81a45cc
sig[7].name=exception offset
sig[7].value=00000000000eb3bc
sig[8].name=exception code
sig[8].value=c0000409
sig[9].name=exception data
sig[9].value=0000000000000007
dynamicsig[1].name=os version
dynamicsig[1].value=10.0.15063.2.0.0.256.48
dynamicsig[2].name=locale id
dynamicsig[2].value=1033
dynamicsig[22].name=additional information 1
dynamicsig[22].value=5eab
dynamicsig[23].name=additional information 2
dynamicsig[23].value=5eaba6f95422f2cad1441eda706f1ac6
dynamicsig[24].name=additional information 3
dynamicsig[24].value=15a7
dynamicsig[25].name=additional information 4
dynamicsig[25].value=15a7654c1919b640cc82f81dc5fd6cb6
ui[2]=c:\windows\systemapps\microsoft.microsoftedge_8wekyb3d8bbwe\microsoftedge.exe
loadedmodule[0]=c:\windows\systemapps\microsoft.microsoftedge_8wekyb3d8bbwe\microsoftedge.exe
loadedmodule[1]=c:\windows\system32\ntdll.dll
loadedmodule[2]=c:\windows\system32\kernel32.dll
loadedmodule[3]=c:\windows\system32\kernelbase.dll
loadedmodule[4]=c:\windows\system32\apphelp.dll
loadedmodule[5]=c:\windows\system32\shcore.dll
loadedmodule[6]=c:\windows\system32\msvcrt.dll
loadedmodule[7]=c:\windows\system32\rpcrt4.dll
loadedmodule[8]=c:\windows\system32\combase.dll
loadedmodule[9]=c:\windows\system32\ucrtbase.dll
loadedmodule[10]=c:\windows\system32\bcryptprimitives.dll
loadedmodule[11]=c:\windows\system32\ole32.dll
loadedmodule[12]=c:\windows\system32\gdi32.dll
loadedmodule[13]=c:\windows\system32\gdi32full.dll
loadedmodule[14]=c:\windows\system32\msvcp_win.dll
loadedmodule[15]=c:\windows\system32\wincorlib.dll
loadedmodule[16]=c:\windows\system32\user32.dll
loadedmodule[17]=c:\windows\system32\oleaut32.dll
loadedmodule[18]=c:\windows\system32\win32u.dll
loadedmodule[19]=c:\windows\system32\sechost.dll
loadedmodule[20]=c:\windows\system32\imm32.dll
loadedmodule[21]=c:\windows\system32\kernel.appcore.dll
loadedmodule[22]=c:\windows\system32\twinapi.appcore.dll
loadedmodule[23]=c:\windows\system32\bcrypt.dll
loadedmodule[24]=c:\windows\system32\wintypes.dll
loadedmodule[25]=c:\windows\system32\msiso.dll
loadedmodule[26]=c:\windows\systemapps\microsoft.microsoftedge_8wekyb3d8bbwe\emodel.dll
loadedmodule[27]=c:\windows\system32\windows.storage.dll
loadedmodule[28]=c:\windows\system32\urlmon.dll
loadedmodule[29]=c:\windows\system32\advapi32.dll
loadedmodule[30]=c:\windows\system32\shlwapi.dll
loadedmodule[31]=c:\windows\system32\powrprof.dll
loadedmodule[32]=c:\windows\system32\profapi.dll
loadedmodule[33]=c:\windows\system32\ntmarta.dll
loadedmodule[34]=c:\windows\system32\iertutil.dll
loadedmodule[35]=c:\windows\system32\userenv.dll
loadedmodule[36]=c:\windows\system32\clipc.dll
loadedmodule[37]=c:\windows\system32\cryptsp.dll
loadedmodule[38]=c:\windows\system32\cryptbase.dll
loadedmodule[39]=c:\windows\system32\eshims.dll
loadedmodule[40]=c:\windows\system32\mpr.dll
loadedmodule[41]=c:\windows\system32\uxtheme.dll
loadedmodule[42]=c:\program files\common files\microsoft shared\ink\tiptsf.dll
loadedmodule[43]=c:\windows\system32\coremessaging.dll
loadedmodule[44]=c:\windows\system32\dwmapi.dll
loadedmodule[45]=c:\windows\systemapps\microsoft.microsoftedge_8wekyb3d8bbwe\edata.dll
loadedmodule[46]=c:\windows\system32\esent.dll
loadedmodule[47]=c:\windows\system32\windows.ui.xaml.dll
loadedmodule[48]=c:\windows\system32\bcp47langs.dll
loadedmodule[49]=c:\windows\system32\windows.storage.applicationdata.dll
loadedmodule[50]=c:\windows\system32\threadpoolwinrt.dll
loadedmodule[51]=c:\windows\system32\windows.applicationmodel.dll
loadedmodule[52]=c:\windows\system32\windows.ui.dll
loadedmodule[53]=c:\windows\system32\textinputframework.dll
loadedmodule[54]=c:\windows\system32\coreuicomponents.dll
loadedmodule[55]=c:\windows\system32\usermgrcli.dll
loadedmodule[56]=c:\windows\system32\onecoreuapcommonproxystub.dll
loadedmodule[57]=c:\windows\system32\dxgi.dll
loadedmodule[58]=c:\windows\system32\d3d11.dll
loadedmodule[59]=c:\windows\system32\driverstore\filerepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticfx64.dll
loadedmodule[60]=c:\windows\system32\version.dll
loadedmodule[61]=c:\windows\system32\winmm.dll
loadedmodule[62]=c:\windows\system32\winmmbase.dll
loadedmodule[63]=c:\windows\system32\cfgmgr32.dll
loadedmodule[64]=c:\windows\system32\mrmcorer.dll
loadedmodule[65]=c:\windows\system32\driverstore\filerepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiuxp64.dll
loadedmodule[66]=c:\windows\system32\driverstore\filerepository\c0316467.inf_amd64_3d8fbd78102e53d7\atidxx64.dll
loadedmodule[67]=c:\windows\system32\setupapi.dll
loadedmodule[68]=c:\windows\system32\shell32.dll
loadedmodule[69]=c:\windows\system32\amdihk64.dll
loadedmodule[70]=c:\windows\system32\detoured.dll
loadedmodule[71]=c:\windows\system32\msctf.dll
loadedmodule[72]=c:\windows\system32\d2d1.dll
loadedmodule[73]=c:\windows\system32\crypt32.dll
loadedmodule[74]=c:\windows\system32\msasn1.dll
loadedmodule[75]=c:\windows\system32\uiamanager.dll
loadedmodule[76]=c:\windows\system32\windows.ui.core.textinput.dll
loadedmodule[77]=c:\windows\system32\windows.ui.immersive.dll
loadedmodule[78]=c:\windows\system32\dataexchange.dll
loadedmodule[79]=c:\windows\system32\dcomp.dll
loadedmodule[80]=c:\windows\system32\ieproxy.dll
loadedmodule[81]=c:\windows\system32\profext.dll
loadedmodule[82]=c:\windows\system32\firewallapi.dll
loadedmodule[83]=c:\windows\system32\fwbase.dll
loadedmodule[84]=c:\windows\system32\ws2_32.dll
loadedmodule[85]=c:\windows\system32\wininet.dll
loadedmodule[86]=c:\windows\system32\sspicli.dll
loadedmodule[87]=c:\windows\system32\tokenbinding.dll
loadedmodule[88]=c:\windows\system32\ondemandconnroutehelper.dll
loadedmodule[89]=c:\windows\system32\iphlpapi.dll
loadedmodule[90]=c:\windows\system32\winhttp.dll
loadedmodule[91]=c:\windows\system32\mswsock.dll
loadedmodule[92]=c:\windows\system32\winnsi.dll
loadedmodule[93]=c:\windows\system32\nsi.dll
loadedmodule[94]=c:\windows\systemapps\microsoft.microsoftedge_8wekyb3d8bbwe\eview.dll
loadedmodule[95]=c:\windows\system32\policymanager.dll
loadedmodule[96]=c:\windows\system32\msvcp110_win.dll
loadedmodule[97]=c:\windows\system32\windows.staterepository.dll
loadedmodule[98]=c:\windows\system32\staterepository.core.dll
loadedmodule[99]=c:\windows\system32\ieapfltr.dll
loadedmodule[100]=c:\windows\system32\xmllite.dll
loadedmodule[101]=c:\windows\system32\propsys.dll
loadedmodule[102]=c:\windows\system32\twinapi.dll
loadedmodule[103]=c:\windows\system32\dwrite.dll
loadedmodule[104]=c:\windows\system32\windows.globalization.dll
loadedmodule[105]=c:\windows\system32\msftedit.dll
loadedmodule[106]=c:\windows\system32\globinputhost.dll
loadedmodule[107]=c:\windows\system32\ninput.dll
loadedmodule[108]=c:\windows\system32\windows.graphics.dll
loadedmodule[109]=c:\windows\system32\directmanipulation.dll
loadedmodule[110]=c:\windows\system32\coml2.dll
loadedmodule[111]=c:\windows\system32\wkscli.dll
loadedmodule[112]=c:\windows\system32\netjoin.dll
loadedmodule[113]=c:\windows\system32\joinutil.dll
loadedmodule[114]=c:\windows\system32\netutils.dll
loadedmodule[115]=c:\windows\system32\mdmregistration.dll
loadedmodule[116]=c:\windows\system32\dmcmnutils.dll
loadedmodule[117]=c:\windows\system32\ncrypt.dll
loadedmodule[118]=c:\windows\system32\devobj.dll
loadedmodule[119]=c:\windows\system32\ntasn1.dll
loadedmodule[120]=c:\windows\system32\windows.web.dll
loadedmodule[121]=c:\windows\system32\rmclient.dll
loadedmodule[122]=c:\windows\system32\execmodelclient.dll
loadedmodule[123]=c:\windows\system32\dnsapi.dll
loadedmodule[124]=c:\windows\system32\rasadhlp.dll
loadedmodule[125]=c:\windows\system32\windows.shell.servicehostbuilder.dll
loadedmodule[126]=c:\windows\system32\execmodelproxy.dll
loadedmodule[127]=c:\windows\system32\fwpuclnt.dll
loadedmodule[128]=c:\windows\system32\windows.globalization.fontgroups.dll
loadedmodule[129]=c:\windows\system32\fontgroupsoverride.dll
loadedmodule[130]=c:\windows\system32\windows.applicationmodel.core.dll
loadedmodule[131]=c:\windows\system32\uiautomationcore.dll
loadedmodule[132]=c:\windows\system32\oleacc.dll
state[0].key=transport.donestage1
state[0].value=1
friendlyeventname=stopped working
consentkey=mobex
appname=microsoft.microsoftedge_8wekyb3d8bbwe!microsoftedge
apppath=c:\windows\systemapps\microsoft.microsoftedge_8wekyb3d8bbwe\microsoftedge.exe
nspartner=windows
nsgroup=windows8
applicationidentity=7770c0a292b788e229c873b03b711038
metadatahash=298767515

***post moved moderator appropriate forum category.***

hi carl,

there's possibility issue due corrupted file on pc. in order determine exact cause of issue, suggest performing system file checker. system file checker scan pc , check corruptions in windows system files , restore during process.

we'll forward response.

Microsoft Edge / All other issues / Windows 10