password required - Microsoft Community

lumia 640, spare phone, loaned brother visiting usa. has returned usa , phone requires password, never required before! not recall whether had use password or not phone appears locked. please help.

it's sims.pass word have call 📞 phone carrier customer service.they give code.to unlocked 🔓 😊it happen me , microsoft.gave me info.to call 📞 phone company../ hope 🤞�� work out 💪�� 4 ��  you... w k g

Mobile Devices / Microsoft Lumia and Nokia Lumia / Settings / 600-series