split   thread.
    i have same problem (happened today) including visio (also disabled "basic" level onedrive enabled on jic, though hadn't caused me issues).  however, problem has not tuned/corrected   seemed have original poster.  can please me resolve issue?  impacting ability perform business.
    thank you.
                       
                i able search article , connected sharepoint instance.  https://support.office.com/en-us/article/set-your-onedrive-for-business-storage-quota-7448173d-a38c-48cf-acbb-09ac1b6237d4
    after connected, used combination of discussed in article , vilhelmnielsen recommended to reset user-level storage 1tb.  paused , unpaused onedrive, ,   no longer says have 2gb quota.
             
                Office                /                        OneDrive for Business                    /                        Windows 10                    /                        Office 365 for business                
 
  
 
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