I have been charged twice for my recent renewal - Microsoft Community

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split thread.

hello, have been charged twice renewal on aug. 29,2017. please refund money me. questions please email me.

hi james,

 

may screenshot "charged twice office 365 renewal" further assistance? can go to: office portal admin account > admin > in admin center, click billing > click bills, , capture screenshot "charged twice".

 

also, please provide detailed tenant information , related credit card external information check on our side. after checking, we'll involve our related team resolve charge issue.

 

for privacy concern, have sent private message collect them. can open community profile , click view private message access it.

 

regards,

rudy



Office / My account, billing and sign-in / Windows 10 / Office 365 for business



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