IE 11 keeps crashing on particular page - Microsoft Community


hi


have web application crashing on our prod environment (load balanced) on particular page. don't see error in console, on page load bring dialog -

internet explorer has stopped working

problem caused program stop working correctly. please close program. 

in event viewer , see following 

faulting application name: iexplore.exe, version: 11.0.10586.1106, time stamp: 0x59ae2ecf
faulting module name: mshtml.dll, version: 11.0.10586.1176, time stamp: 0x59ba0f25
exception code: 0xc0000005
fault offset: 0x0060ed04
faulting process id: 0x3444
faulting application start time: 0x01d35e6a538b0a5e
faulting application path: c:\program files (x86)\internet explorer\iexplore.exe
faulting module path: c:\windows\system32\mshtml.dll
report id: ebb079bf-806a-45d2-9d41-675a6359a4ae
faulting package full name: 
faulting package-relative application id: 

when open same application in lower environment, stage, test or dev, don't face such issue.

can advise ...thanks in advance.

gg

hi guarav,

we'd know more information issue you're experiencing internet explorer 11. please answer these questions:

  • when did issue start happen?
  • were there changes devices prior issue happening?
  • have tried other browsers?

we'll waiting updates.



Internet Explorer / Internet Explorer 11 / Windows 10



Comments

Popular posts from this blog

Getting ErrorCode: 120018 when trying to access Microsoft account - Microsoft Community

The message was sent to a distribution list ‎(DL)‎ - Microsoft Community

Activation Error 0x8004FE93 - Microsoft Community