Windows 10 Apps can't recognise that I am connected to the - Microsoft Community


hi. after last update windows apps microsoft edge, cortana, 1 drive etc can't recognise connected internet. if use google chrome or steam or other apps need internet connection work. went network & internet status , says "you're connected internet".  ideas supposed fix this ?

[moved from: windows / windows 10 / network & internet]

hi kimi,

this issue windows apps can caused proxy server , corrupted windows store cache.

as initial troubleshooting, recommend running troubleshooter windows apps , see if issue persist.

if issue continue, try resetting windows store cache following steps below:

  1. press windows key + r open run dialog box.
  2. type wsreset.exe , press enter.
  3. a command window open , automatically close once store cache has been reset.

update outcome can provide further assistance.



Microsoft Edge / All other issues / Windows 10



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